Make more money from the traffic and customers you already have.
Aennex AI connects leads, customers, conversations, purchases and follow-up in one intelligent system — helping e-commerce businesses recover lost sales, increase repeat purchases and reduce manual work.
Setup takes minutes. Cancel anytime.
You don't necessarily need more traffic.
You need to stop losing the value of the traffic you already pay for. Most e-commerce businesses focus on acquiring new customers — and leak revenue after people arrive.
Aennex AI is built to close these gaps automatically.
Every leak has a fix. Every fix makes money.
Problem → what Aennex AI does → how it makes the business more money.
Abandoned carts & incomplete checkouts
Problem — A shopper shows buying intent but leaves before completing the order.
Aennex AI — Automatically begins a personalised recovery sequence using the right mix of email, SMS and WhatsApp.
Revenue effect — Recovers purchases that would otherwise be lost — without staff manually chasing each customer.
Too many one-time buyers
Problem — The business pays to acquire a customer but makes only one sale.
Aennex AI — Uses purchase data, timing and behaviour to trigger post-purchase communication, replenishment reminders, complementary offers and win-back campaigns.
Revenue effect — Increases repeat-purchase rate and customer lifetime value.
Generic marketing
Problem — Every customer gets the same promotions regardless of what they bought.
Aennex AI — Segments customers by purchase history, engagement, spending, product interest and inactivity.
Revenue effect — Makes offers more relevant — increasing conversions while reducing message fatigue.
Slow customer response
Problem — Questions go unanswered while customers decide whether to buy.
Aennex AI — Centralises web chat, email, SMS, WhatsApp and social — with AI answering common questions and escalating important conversations.
Revenue effect — Reduces response time and stops high-intent customers buying elsewhere.
Weak review generation
Problem — Satisfied customers rarely leave a review unless asked at the right moment.
Aennex AI — Automatically requests reviews and video testimonials after the appropriate customer event.
Revenue effect — Creates more social proof, helping future visitors feel confident enough to buy.
Inactive customers
Problem — Past buyers disappear while the business keeps paying to acquire new ones.
Aennex AI — Identifies lapsed customer groups and automatically launches relevant reactivation campaigns.
Revenue effect — Generates additional revenue from an audience you've already paid to acquire.
Missed cross-sells & upsells
Problem — Customers buy one item but are never shown the logical next product.
Aennex AI — Triggers offers based on products purchased, customer category, elapsed time and previous engagement.
Revenue effect — Increases average order value and total customer value.
Fragmented customer data
Problem — Orders, emails, messages, reviews and marketing live in separate systems.
Aennex AI — Creates a central customer record showing communication, activity, purchases and opportunities — subject to the integrations connected.
Revenue effect — Enables smarter decisions and stops valuable customers being treated like anonymous transactions.
One customer action. Every next step happens automatically.
No technical workflow language. Just what happens, in order, the moment a customer does something.
Automations designed around e-commerce revenue.
Abandoned-cart recovery
Brings buyers back to checkout before the sale is lost.
Incomplete-checkout follow-up
Closes half-finished orders with timed reminders.
New-customer welcome
Turns a first purchase into the start of a relationship.
Post-purchase education
Helps customers get value, reducing returns and support load.
Product cross-sells
Surfaces the logical next product to lift order value.
One-click upsell journeys
Adds relevant offers mid-journey where the store supports it.
Replenishment reminders
Prompts reorder at the right interval for consumable products.
Review requests
Builds social proof at the moment customers are happiest.
Video-testimonial collection
Captures credible customer stories for marketing.
VIP customer identification
Flags your highest-value customers automatically.
High-value customer rewards
Reinforces loyalty with timely, relevant offers.
Customer-service follow-up
Ensures no support conversation drops.
Failed-payment communication
Recovers revenue from declined or incomplete transactions.
Delivery follow-up
Keeps customers informed where fulfilment data is available.
Referral campaigns
Turns satisfied customers into a new acquisition channel.
Birthday & anniversary offers
Creates a personal reason to buy again.
Seasonal campaigns
Aligns promotions with the moments your customers buy.
Inactive-customer win-back
Reactivates buyers you've already paid to acquire.
Customer segmentation
Sends the right message to the right group every time.
Email, SMS & WhatsApp campaigns
Reaches customers on the channel they actually read.
Internal sales & service notifications
Alerts your team the moment action is needed.
Respond faster without building a bigger service team.
AI supports your team and handles the repeatable communication. It does not make sensitive, financial or legally binding decisions without human oversight.
Answer common questions
Respond outside working hours
Collect customer details
Identify purchase intent
Route complex issues to a person
Summarise conversations
Keep history together
Support across connected channels
Keep the tools you need. Make them work together.
Aennex AI sits around your existing e-commerce system rather than forcing you to rebuild. Your store can remain the transactional centre while Aennex AI manages communication, follow-up, retention, reviews, reactivation and sales automation.
Commerce
- Shopify
- Stripe
- PayPal
- Adyen
- Square
Ads & social
- Google Ads
- Meta & Instagram
- TikTok
- Google Business Profile
Messaging
- SMS
- TikTok
Operations
- Calendars
- Accounting & fulfilment
- Marketplace apps
Automation
- Zapier
- Make
- n8n
- Custom APIs
- Inbound & outbound webhooks
A note on compatibility: Connection availability and functionality depend on the software, plan, region and API access provided by each platform. Where software provides a suitable API or webhook, Aennex AI can often be connected through a bespoke integration. Not every tool is automatically compatible.
From leaking value to compounding it.
Before Aennex AI
- Customer information scattered across platforms
- Manual follow-up
- Slow responses
- Generic campaigns
- Missed abandoned carts
- Few repeat-purchase journeys
- Reviews requested inconsistently
- No structured reactivation
- Unclear link between marketing and revenue
With Aennex AI
- One central customer view
- Automated lifecycle communication
- Faster responses
- Behaviour-based segmentation
- Structured cart recovery
- Automated cross-sells & replenishment
- Consistent review requests
- Always-on customer reactivation
- Clearer performance reporting
Growth without automatically spending more on advertising.
Figures are not shown because results vary by business. No projected revenue numbers are implied as guarantees.
Built for growing e-commerce businesses.
- Already generate orders or meaningful customer traffic
- Want to increase customer lifetime value
- Depend too heavily on acquiring new customers
- Need better follow-up and retention systems
- Want AI and automation without assembling disconnected tools
- Want their team focused on customers and growth, not repetitive admin
Honestly, where it's not the whole answer.
Highly complex enterprise inventory, warehousing, fulfilment and ERP requirements may still need specialist systems. Aennex AI connects the customer journey around those systems — it doesn't try to replace them.
Everything you need. One plan.
The complete platform. No complicated packages. No per-user pricing.
One platform to recover lost sales, increase repeat purchases and automate follow-up.
Usage charges may apply to certain communication, telephony, AI, and third-party services.
Want it built for you?
The software, plus we build your first revenue automations and onboard your team.
We analyse your store, lay out the exact revenue strategies, then build the systems.
A $100 fee applies to weed out time-wasters — fully applied toward your purchase.
Questions before you start.
Does Aennex AI replace my e-commerce platform?+
No. Your store remains the transactional centre. Aennex AI sits around it, managing customer communication, follow-up, retention, reviews, reactivation and sales automation.
Can it connect with Shopify?+
Yes. Where Shopify's API access permits, Aennex AI can connect to sync customer, order and event data so automations can respond to real purchase activity.
Can it work with other e-commerce platforms?+
Yes, where the platform provides a suitable API or webhook. Aennex AI can often be connected through a bespoke integration rather than a native one.
Can it connect with Stripe, PayPal or my existing payment provider?+
Where the provider exposes an API or webhook, Aennex AI can often connect — enabling failed-payment communication and transaction-based follow-up.
Can it send email, SMS and WhatsApp messages?+
Yes. Email, SMS and WhatsApp are all available within the same platform, so recovery, nurture and reactivation messages can use the right channel for each customer.
How does it recover abandoned sales?+
When a shopper starts checkout but doesn't complete it, Aennex AI can trigger a timed, personalised recovery sequence across email, SMS and WhatsApp — without staff chasing each customer.
Can it identify and communicate with inactive customers?+
Yes. Aennex AI segments customers by inactivity and automatically launches relevant win-back campaigns to an audience you've already paid to acquire.
Can it help generate more reviews?+
Yes. Review and video-testimonial requests can be triggered automatically after the appropriate customer event, building social proof at the right moment.
Can it connect with software that doesn't have a native integration?+
Often, yes. Where software provides a suitable API or webhook, Aennex AI can be connected through a bespoke integration. Not every tool is automatically compatible.
Do I need technical knowledge to use it?+
No. Workflows are built visually, channels connect through guided setup, and AI assists with messaging. You don't need to write code to run revenue automations.
Will AI replace my customer-service team?+
No. AI supports your team by handling repeatable communication and collecting details. Sensitive, financial or legally binding decisions stay with a human.
How quickly can it be implemented?+
[ADD IMPLEMENTATION TIMELINE]. Basic workflows can be live quickly once your channels and store are connected.
Are messaging, AI or integration costs included?+
The plan includes the full platform. Usage charges may apply to certain communication, AI and integration services. [CONFIRM SPECIFIC INCLUDED ALLOWANCES].
What happens after I purchase?+
[ADD A SHORT EXPLANATION OF WHAT HAPPENS AFTER PURCHASE].
You've already paid to acquire the traffic. Start getting more value from every customer.
Turn more interest into purchases, more first-time buyers into repeat customers, and more customer activity into automatic revenue opportunities — with less manual follow-up.
[ADD A SHORT EXPLANATION OF WHAT HAPPENS AFTER PURCHASE]